Refund policy

Returns

WinkWire Electronics & More accepts return requests within 14 days after you receive your item. To be eligible, your item must be in the same condition you received it, unused or unworn, with tags where applicable, and in its original packaging. Please retain your receipt or proof of purchase.

To request a return, email bryangreenenew@gmail.com with your order number and the item you wish to return. Contact us before sending anything back. We will provide return instructions and the appropriate return address. Do not send a return without first obtaining instructions.

Cancellations

You may request cancellation within 60 minutes of placing your order by emailing bryangreenenew@gmail.com with your order number. After this window, contact us for assistance; cancellation may no longer be available.

Damaged, defective, or incorrect items

Please inspect your order when it arrives and contact us promptly if an item is damaged, defective, or incorrect so we can review the issue and help resolve it.

Exchanges

Contact us to request a return. Once the return is accepted, you can place a separate order for the replacement item.

European Union withdrawal rights

If your order is shipped to the European Union, applicable statutory rights, including the 14-day withdrawal right and its legal exceptions, are not limited by this policy.

Refunds

We will notify you after receiving and inspecting your return and let you know whether your refund is approved. Approved refunds are issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund. If more than 15 business days have passed since approval, contact bryangreenenew@gmail.com.

This policy does not limit rights you have under applicable consumer law.